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O2 Open Samsung galaxy S6 Edge

Anonymous
Not applicable

It would appear that the S6 and S6 Edge are excluded from the O2 Open discount, anyone know why or for how long considering the HTC M9 and iphone 6 are allowed

 

Cheers

Message 1 of 37
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Cleoriff
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@Anonymous wrote:

An up to date Faq for O2 Open and the list of excluded phones and tablets.

 

https://o2open.co.uk/O2Open/servlets/ShowFAQ


So if this is up to date, I really dont like this statement. It gives NO indication at all that the Samsung S6 or iPhone 6 will ever be included in the Open scheme?

Are there any exceptions?
We don’t include Samsung S6, Samsung S6 Edge, iPad Air 2, iPad mini 3, Pay & Go, any non O2 Refresh tariffs, sharer plans or business accounts in the O2 Open scheme

Surely if they were going to be included at some time, it would have a comment to that effect?

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Message 11 of 37
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jonsie
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@Cleoriff wrote:

@Anonymous wrote:

An up to date Faq for O2 Open and the list of excluded phones and tablets.

 

https://o2open.co.uk/O2Open/servlets/ShowFAQ


So if this is up to date, I really dont like this statement. It gives NO indication at all that the Samsung S6 or iPhone 6 will ever be included in the Open scheme?

Are there any exceptions?
We don’t include Samsung S6, Samsung S6 Edge, iPad Air 2, iPad mini 3, Pay & Go, any non O2 Refresh tariffs, sharer plans or business accounts in the O2 Open scheme

Surely if they were going to be included at some time, it would have a comment to that effect?


No help...

 

Message 12 of 37
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Cleoriff
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If I was relaying info taken from those up to date FAQ's I would be saying Sorry...you aren't getting the discount if you buy any of the devices mentioned. (There is no proviso to say 'in 6 months' or whatever?)

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Message 13 of 37
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viridis
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Seems that way.
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MI5
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iPads have been on that list since launch too so looks like it's a "never" available decision.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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That's how I read it so it seems a real poor decision. Particularly as some people buying the S6 thought it was a 'not just yet' scenario Smiley Mad

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MI5
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You only get 30 days to apply the code so anyone who has already bought one will not qualify either way, probably.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 37
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viridis
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Not really so open anymore then.
Message 18 of 37
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Anonymous
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I believe that the iPhone 6 was also on that list on one point.
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Cleoriff
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@viridis wrote:
Not really so open anymore then.

Not if I am interpreting the new FAQ's correctly. ...Looks clear enough to me....

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Message 20 of 37
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