on 01-02-2017 00:38
on 01-02-2017 00:38
on 06-02-2017 14:30
on 06-02-2017 14:30
@Anonymous wrote:Any update on this?
I work for the NHS and have had the same problem after renewing my contract last Friday - HR for my hospital has no idea about a any 5 digit code and O2 store/O2 live chat can only advise that I speak to HR.
Thanks
My employer is registered on the scheme and like yours hadnt had any notification of the change to procedure. It took one of the HR guys to chase O2 in order to get the code for my company so I could register unfortuantley.The codes do seem to exist, its just the getting them is a nightmare
on 06-02-2017 14:35
Thanks.
Literally within minutes of me posting this I had a news bulletin email from work with the o2 open scheme details included, so hopefully the new scheme details are now getting to employers & they can pass them on to the employees!
on 06-02-2017 14:36
on 06-02-2017 14:36
Hi @Anonymous having worked in the NHS for years I know the dept has usually got 1000's of staff to manage and it might be low priority for them :smileysad:. You need someone from HR to take ownership of this. Probably find someone who is on contract with O2. I suspect they would be in more of a hurry to get the code.
If they haven't already got it, you may need to put your request in writing to the HR dept. (thats what I would be doing anyway :smileywink:)
Veritas Numquam Perit
on 06-02-2017 14:37
on 06-02-2017 14:37
@Anonymous wrote:Thanks.
Literally within minutes of me posting this I had a news bulletin email from work with the o2 open scheme details included, so hopefully the new scheme details are now getting to employers & they can pass them on to the employees!
Great news. We were posting at the same time so ignore my last comment.
Veritas Numquam Perit
on 06-02-2017 15:12
on 06-02-2017 15:12
on 06-02-2017 16:18
on 06-02-2017 16:18
06-02-2017 21:55 - edited 06-02-2017 21:56
06-02-2017 21:55 - edited 06-02-2017 21:56
Just to let you all know. I've been onto o2 chat tonight and they were able to give me my company code in about 5 mins. They were extremely helpful.
Ive now registered the code and no problems as it's there now for future use when I needed it.
its a simple process if you request the email to be sent to your company email, other wise you need to send them a payslip etc.
on 06-02-2017 22:02
on 06-02-2017 22:02
on 06-02-2017 22:39
on 06-02-2017 22:39
I know. I was thinking that.
i just checked on chat and was told yes, I knew we were any how.
Its a a shame you can't type in the company name as you could with the old system and check with a yes or no
on 06-02-2017 23:18
on 06-02-2017 23:18
I once asked for a list of company names. I was told there wasn't an exhaustive list as they were adding to them all the time
Veritas Numquam Perit