New Contract Sim Only

[JW7]

Hi, I recently took out a new contract with yourselves. In the offer it stated the extra (Amazon/Disneye etc) would be for 6 months however when I visit the site or app, it lists just 3 months. Why is this different? Thanks

[MI5]

@JW7 

If you have evidence of 6 months you should contact O2 to check what's changed. 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

[JW7]

thank you!!

[madasaf1sh]

@JW7 

It is very cleverly worded (and same with all companies doing these offers), theT&C's say up to 6months 

I have just had this with Barclaycard and Apple, and it all says upto 5months.. and got random months between 5 and 3