My O2 App for Android

[Anonymous]

Hi,

I recently updated the 'My O2' application on my Samsung GS2 and was very impressed.  I have a problem however, as I can only view 1 of the bills assocaited with my account.  There should 2 mobile bills on the account (both were viewable on the old version of the app) but only 1 is visible now.  Is there anything i need to do, to add both accounts to the app ?

Thanks,
Rob.

[Liquid]

Hmm that's wierd. Should be exactly as it was just prettier.

Try reinstalling the app. Somthing may have gone wrong

[jonsie]

Does the dropdown in the top right corner not have the other account listed. Do you have both accounts linked?

https://account.o2.co.uk/service/viewLinkedAccounts.htm

[Anonymous]

Hi,

Thanks for the responses.

The drop down menu does work (by pressing the 3 blue squares in the top right) but only lists 1 of the phone numbers.  On the old app both phone bills were accessbile by swiping left or right from the main screen so I'm guessing that the accounts are linked correctly ?  Just to confirm, the accounts were never seperate in the first place, I just bought an additional phone on my existing account.

I've tried uninstalling and reinstalling the application and its exactly the same.

Any other suggestions ?

Thanks,
Rob.

[Anonymous · Accepted solution]

I've installed the app onto my android tablet and it has the same problem so I'm guessing that its something to do with my account as opposed to the software.