cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile network not available

Svajunas
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Do some one have a info how to fix no network problem?

O2 web page chat box not working again.

 

Thank you for help and info.

Message 1 of 5
925 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Svajunas lots of things to check here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088 

Let us know if you need anymore help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
918 Views

Cleoriff
Level 94: Supreme
  • 122363 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Svajunas

If you have network problems then no one can tell you when it will be fixed. You can check the status here

https://status.o2.co.uk/

We have a guide to help with network issues here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

If you want to download the My Network app then follow this link https://www.o2.co.uk/apps/my-network

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
917 Views

Svajunas
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
No agent to talk 😞
No out going call`s, ...
"Good indoors and outdoors. Good for 4G calling"- but mobile show no network.
I switched off and on many times.
Thank you. Will visit local branch.
Message 4 of 5
890 Views

Cleoriff
Level 94: Supreme
  • 122363 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Svajunas wrote:
No agent to talk 😞
No out going call`s, ...
"Good indoors and outdoors. Good for 4G calling"- but mobile show no network.
I switched off and on many times.
Thank you. Will visit local branch.

Have you tried a manual search for any network?

If you have two showing, connect to the one which isn't O2, then forget it and try O2. That often works.

If not, the O2 shop may give you a new sim to try..

Veritas Numquam Perit

Girl in a jacket
Message 5 of 5
870 Views