Very unimpressed by O2. There has been no service for almost a full week. After several calls, no-one was able to say how long the matter would take to be resolved, no-one was kept customers informed, and the O2 people on the phone knew no more than we did. While I appreciate it was not merely an O2 problem, as an O2 customer, I expect better. Not even had a reply from the complaints dept., your customer service leaves a lot to be desired!
