I HAVE LOST MY 02 SIM CARD (No xxxxxx) CAN I GET A REPLACEMENT WITH THE SAME NUMBER PLEASE?

[Anonymous]

I HAVE LOST MY 02 SIM CARD (No xxxxxxxx) CAN I GET A REPLACEMENT WITH THE SAME NUMBER PLEASE?

[viridis]

Contact customer service on 

O2.co.uk/contactus 

[Cleoriff · Accepted solution]

 @Anonymous you can get a new sim by going to O2 instore....but it does need to be reported as lost so it can be blocked...

[Anonymous]

Hi @MEERCHEE, As this is a public forum I have deleted your number. Let us know if you solved your issue

[jonsie]

Call in any o2 store and they will give you a replacement, same number, same tariff free.

[Toby]

And guys can I just add...

If you have reported a post due to it containing personal info, we will see the reports, so there is no need to post that you have reported it too. This causes more work for my team, as we'll usually need to remove the 'reported posts' too.

Welcome to the community MEERCHEE!

[viridis]

I put it in case the op sees it and acts on it, it's better in that scenario

[jonsie]

But sorted now. If the OP comes back he will be aware not to post personal details and he has the answer to his/her query.

[Toby]

Yes guys, but every time this happens, I also Pm the member directly. They're made aware and its less work overall, so please follow what I've said above. You can of course mention the guidelines on threads, but saying its 'reported' can also be confusing to a newbie.

[Anonymous]

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@Toby wrote:
Yes guys, but every time this happens, I also Pm the member directly. They're made aware and its less work overall, so please follow what I've said above. You can of course mention the guidelines on threads, but saying its 'reported' can also be confusing to a newbie.

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Er @Toby I can see the number in some of the posts