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Anonymous · ‎11-09-2016

I have never needed to login to this device in the 12 months I've owned it. However I'm in Spain and the device will not connect to an alternative network until I login. I can get into my O2 account but it is not the same as the hot spot. Any help would be greatly appreciated.

adamtemp64 · ‎11-09-2016

Try admin for both user and password

http://static.o2.co.uk/www/docs/business/support/assets/mobile_broadband_manager_guide.pdf

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

adamtemp64 · ‎11-09-2016

Try admin for both user and password

http://static.o2.co.uk/www/docs/business/support/assets/mobile_broadband_manager_guide.pdf

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

jonsie · ‎11-09-2016

I always thought any data allowance was for the UK only....?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎11-09-2016

What are you trying to log into exactly?
The router servings or a network?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎11-09-2016

if unlocked and trying to add a new apn you need to login to the device as per the info in link above as it will still have the o2 manager installed

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎11-09-2016

Yes correct but just wanted to be sure we'd understood correctly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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