cancel
Showing results for 
Search instead for 
Did you mean: 

How do I add insurance to my bill

Aidan1
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I want to add insurance but because of the lockdown I’m struggling to get in contact with somebody. Can somebody help me? I only recently got my iPhone couple days ago?
Message 1 of 7
910 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 152009 Posts
  • 651 Topics
  • 28909 Solutions
Registered:

@Aidan1 

You cannot add it now with O2 but if you search on Google you will find lots of alternatives.

Check also your bank and home insurance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
906 Views

Aidan1
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
1000000000
Message 3 of 7
905 Views

O2Stacey
O2 Support
O2 Support
  • 179 Posts
  • 0 Topics
  • 11 Solutions
Registered:

Hi Aidan1

 

You can add insurance to your handset within 28 days of purchasing directly from O2. I understand its difficult to get in touch with us at the moment for obvious reasons but please persevere.

 

Hope this helps

 

Stacey slight_smile 

signature
Message 4 of 7
898 Views

MI5
Level 94: Supreme
  • 152009 Posts
  • 651 Topics
  • 28909 Solutions
Registered:
But unless taken when you placed the order for the phone you would have to take it in store to be inspected to ensure it's not been damaged since delivery. As this is not possible with all stores closed, it cannot be done through O2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
887 Views

Aidan1
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
How do I view my latest calls I’m finding it so difficult to view them on my o2?
Message 6 of 7
861 Views

MI5
Level 94: Supreme
  • 152009 Posts
  • 651 Topics
  • 28909 Solutions
Registered:

@Aidan1 

Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
855 Views