Galaxy buds order: item out of stock

[ji192]

I've recently ordered the galaxy buds and a day later I recieved this text message: "O2: Thanks for your order your accessory item is out of stock. We'll text you again as soon as we have a delivery date."

I know it says "as soon as we have a delivery date" but should I expect that to be more like 3 days or more like 3 weeks? When I ordered the galaxy buds I believe it said I'd get them 2-3 days after purchase so that's a little disappointing.

[jonsie]

These are apparently a very popular item and knowing O2 it will be a couple of weeks but ultimately is down to Samsung to supply the ñètworks. 

[ji192]

That's what worries me. Guess I can't do anything now that I've paid :/. 

[MI5]

Maybe @EmilieT can check if there's any more info available for you?

[jonsie]

With accessories I have always been given the option to cancel and be refunded. Perhaps things have changed now but it's worth asking the question.

[EmilieT]

Good morning @ji192, and sorry to hear about your order! I'm not sure how much more I can find out, but I'll certainly check for you I'll need a few more details to get your order looked into, so I'll send you a Private Message shortly. 

Thanks @MI5 for the mention, and everyone for the advice!