26-01-2023 10:56
Hello there I hope you are well
Look like "I order a new phone" but I didn't order it and I didn't receive it.
The problem is I need to pay for it. I believe is a fraud.
How can I sort this out, is any complaint email address?
Thank you
Solved! Go to Solution.
26-01-2023 11:14
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
26-01-2023 11:14
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks