Extend rings before voicemail

Lockey · ‎02-08-2022

Hi, my iPhone 13 rings for 15 seconds before going to voicemail. I’ve tried doing the usual: **61*901*25#send process but it still answers on 15 seconds! any ideas?
tried calling o2 but they don’t seem to know?? Keep fobbing me off with excuses.

never had this issue with Vodaphone.

MI5 · ‎02-08-2022

@Lockey

You may need to turn off WiFi calling and send the code over the 3g network.

Video linked to in this guide.

Guide: All you need to know about O2 Voicemail 901

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Lockey · ‎02-08-2022

Wi-Fi calling is off. Still same problem.

MI5 · ‎02-08-2022

And 3g only?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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