Emails not showing on phone

[Murraydo17]

I have numerous email accounts on my gmail on my phone and all of a sudden my emails are not coming through. I have not had any updates recently and have logged into my emails from web browser and emails are being received there. I have removed the email account and then added it back onto gmail account then turned phone off and on twice but still no. I have cleared cache and disabled app as well. I have checked my internet and it is working fine. My whatsapp, messaging and calls all fine but just this and is driving me crazy. Can someone help please??

[madasaf1sh]

@Murraydo17 

Who are the email service providers and which app are you using for email? 

Are you trying over WiFi or Mobile Data?

[Murraydo17]

Hi, thank you for answering. It's the gmail app and I have tried with wifi and mobile data but still nothing coming up. I have also turned wifi and mobile data off and on again

[madasaf1sh]

But who is your Email Provider is it:

Outlook, Gmail, Yahoo or your own email services, ??

[Murraydo17]

Sorry, it's outlook

[Bambino]

@Murraydo17 Your issue would be with Microsoft. I wouldn't think it had anything to do with O2, but maybe @madasaf1sh can clarify it for you.

[Murraydo17]

Thank you

[madasaf1sh · Accepted solution]

@Murraydo17 

Yep, you need to ask Microsoft, and also try the Outlook app rather than the inbuilt app on your phone

[Breanna]

Any luck with the Outlook app @Murraydo17?