ERROR 500

[Anonymous]

I want to track my order but I can't. Off all the days your site can have an ERROR 500 it had to be today on the only thing I needed. Is there any other way to get around this?

[Anonymous]

Try clearing your caches or try another browser.

[Anonymous]

Sorry forgot to say :

Or ring Cs on 202 or from a landline 08448090202

[Anonymous]

Tried the cache, nothing. 

Tried Internet Exploarer and Chrome, same thing.

[Anonymous · Accepted solution]

If you can't track online then you would need to call CS.

What device are you trying to access the page via? Might be worth trying a pc using intent Explorer?

[Anonymous]

I have tried with a PC (Windows 7) using both Google Chrome and Internet Exploarer and my Android phone's web browser and Chrome app. Same thing - ERROR PAGE 500.

It's really bugging me, I got next day delivery (ordered 4pm Thursday) that was confirmed and it's now Saturday and coming on 6pm.

[Anonymous]

Then as stated above your only option is to call CS 0844 8090202 and ask them to check.

[Anonymous]

As I say in the first reply if your unable to access tracking here http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order then please ring Customer Service via the numbers also added.

Let us know how you get on and good luck.

O2 Help link http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

[MI5]

Any luck with calling CS Aston ?