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on 27-11-2023 15:23
Today I have used .4 gb of data. My Wi-Fi is on. How has this data usage occurred?
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on 27-11-2023 15:27
The only way is that your wifi dropped out or phone lost connection to it.
Turn off mobile data when using wifi to stop this happening.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 27-11-2023 15:27
The only way is that your wifi dropped out or phone lost connection to it.
Turn off mobile data when using wifi to stop this happening.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 27-11-2023 15:28
Data doesn't always get recorded in real time
However your wifi may have dropped out for a period
Have you been streaming or gaming as 4GB is a lot to use in such a short time interval
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on 27-11-2023 15:34
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on 27-11-2023 15:34
Think it's 0.4GB there is a decimal point but no leading zero
Still a lot in the time interval
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on 27-11-2023 15:34
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on 27-11-2023 15:34
Is it 400Mb or 4Gb?
You can also find out from your phone what has used the data, by going into the Settings...
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 27-11-2023 16:12
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on 27-11-2023 16:12
Thank you. I’ll do that in future.
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on 27-11-2023 16:15
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on 27-11-2023 16:15
it’s .4gb.
no streaming. But apparently it’s used since last bill. Not just today so panic over. Thanks for your help anyway.
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on 27-11-2023 16:15
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on 27-11-2023 16:15
it’s .4gb.
no streaming. But apparently it’s used since last bill. Not just today so panic over. Thanks for your help anyway.
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on 27-11-2023 16:16
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on 27-11-2023 16:16
Thank you. I’ll check it out.
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on 27-11-2023 16:44