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Claiming my free gift

Laura2020
Level 1: Joiner
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on ‎28-07-2020 10:53

on ‎28-07-2020 10:53

Hi can any one help me please? Im trying 2 claim my free gift off but cant find where i have to claim them from. Does any one know how i do this please?
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MI5
Level 94: Supreme
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on ‎28-07-2020 10:55

on ‎28-07-2020 10:55

@Laura2020 

Which gift is it you want to claim?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Sarah
O2 Support
O2 Support
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on ‎28-07-2020 10:56

on ‎28-07-2020 10:56

Hi
Normally handsets with a promotion come with the leaflet and you follow the instructions on there.

Which handset and promo do you have?
Where did you order it from?
How long have you had the handset for?

😀
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Cleoriff
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on ‎28-07-2020 10:57

on ‎28-07-2020 10:57

Hi @Laura2020 

What free gift? We need more info please.

Is it the earphones or headphones?

What phone have you purchased?

Veritas Numquam Perit

Girl in a jacket
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Marjo
Former Staff
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on ‎03-08-2020 16:26

on ‎03-08-2020 16:26

Hi there @Laura2020 , let us know if you need any further help claiming your free gift or if you're all sorted now. It would be nice to hear how you're getting on. slight_smile

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Laura2020
Level 1: Joiner
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on ‎05-08-2020 00:30

on ‎05-08-2020 00:30

Hi every one thanks for your help. I have sorted it now and received my gift today 😁 Thanks O2 👍🏽
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Cleoriff
Level 94: Supreme
In response to Laura2020
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on ‎05-08-2020 06:57

on ‎05-08-2020 06:57

Good to hear @Laura2020 wink

Veritas Numquam Perit

Girl in a jacket
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