On the day 7 December had an accident with my phone and contacted the service customer 10th to make my claim. Couldn't I helped eventually turn off the phone. In the 18th December went to a store your and asked helps an employee, which contacted new customer service.
We had 1 hour to speak with 4 employees different: Rachel, Johnson Matthew and Laurie. After an hour the call was again off and not resolved anything.
I'm desperate because I want to do the claim of my safe and your customer service does and off the phone. What I do?
By phone is impossible nor the staff of your store succeeded.
Thanks
