Can't use new log in details for My O2 access

[Anonymous]

Hi I use my email address to login to My o2 to view my bills etc. Due to changing ISP I went into change details and put in my new email address. It won't accept the new details, I went on the chat help and they said they would update it, but still not worked

Can only login with old username?

[Anonymous · Accepted solution]

You would be better off phoning customer services they are much more reliable than chat