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Broken Phone / insurance

Hunter_092
Level 1: Joiner
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Hi I have recently upgraded my phone and took out full insurance. Unfortunately I have already dropped my phone and smashed my camera. Done anyone know what would be the best way to make a clame as the customer survive lines are only dealing with upgrades and cancellations. Thanks
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MI5
Level 94: Supreme
  • 144335 Posts
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Registered:

@Hunter_092 

Details and claim form here https://www.o2.co.uk/help/digital-services/o2-insurance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@Hunter_092 

Details and claim form here https://www.o2.co.uk/help/digital-services/o2-insurance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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