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Bolt ons

Kerril1234
Level 1: Joiner
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How do I delete bolt on's as my offer has finished and is now charging me . 

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Enlli
Level 69: Guiding Light
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This should help you.

 

Guide: Adding and removing O2 Extras  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
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  • 72 Topics
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Registered:

This should help you.

 

Guide: Adding and removing O2 Extras  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
Level 77: Grand Master
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@Kerril1234 wrote:

How do I delete bolt on's as my offer has finished and is now charging me . 



If  you mean O2 Extras, @Kerril1234 - @Enlli's advice holds true.

If you mean a bolt on, Guide: My O2 - Bolt-ons - then it is a call to O2 on 202 or via Social media on one of the links just below, as Removal of a bolt-on needs O2 CS help as per this guide Guide: Coronavirus Community Help and Support 

things that you cannot do without calling O2:

  • Change your direct debit date
  • Change a spend cap
  • Change the name on your account
  • Remove bolt ons
  • Swap a number from one contract to another (if you took out a new deal, rather than upgraded)
  • Move from pay monthly to pay as you go
  • Request your phone number to be changed (if you are receiving harrassment or abuse for example)
  • Arrange a payment scheme for your bill (either due to loss of work or your bill being larger than usual)
  • Add or remove O2 Phone Insurance cover
  • Call conferencing/merging if more than 3 people involved

 

Good luck!

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