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on 16-11-2022 16:02
How do I delete bolt on's as my offer has finished and is now charging me .
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on 16-11-2022 16:17
This should help you.
Guide: Adding and removing O2 Extras
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on 16-11-2022 16:17
This should help you.
Guide: Adding and removing O2 Extras
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16-11-2022 22:53 - edited 16-11-2022 22:54
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16-11-2022 22:53 - edited 16-11-2022 22:54
@Kerril1234 wrote:How do I delete bolt on's as my offer has finished and is now charging me .
If you mean O2 Extras, @Kerril1234 - @Enlli's advice holds true.
If you mean a bolt on, Guide: My O2 - Bolt-ons - then it is a call to O2 on 202 or via Social media on one of the links just below, as Removal of a bolt-on needs O2 CS help as per this guide Guide: Coronavirus Community Help and Support
things that you cannot do without calling O2:
- Change your direct debit date
- Change a spend cap
- Change the name on your account
- Remove bolt ons
- Swap a number from one contract to another (if you took out a new deal, rather than upgraded)
- Move from pay monthly to pay as you go
- Request your phone number to be changed (if you are receiving harrassment or abuse for example)
- Arrange a payment scheme for your bill (either due to loss of work or your bill being larger than usual)
- Add or remove O2 Phone Insurance cover
- Call conferencing/merging if more than 3 people involved
Good luck!

