Anyone had any success calling 202?

[tafflondon]

I'm trying to add a Bolt On, when I text TRAVEL to 23336 as it says I gat a message saying they can't add the Bolt On and I should call 202.  What a waste of time, it either goes into a loop telling me about free drinks and queue jumping for tickets I don't want or drops the line.  I thought EE left a lot to be desired, until now.

[MI5]

@tafflondon 

Have you tried adding in your MyO2?

Guide: My O2 - Bolt-ons 

Guide: How to find help & contact O2 

Using Your Phone Abroad → O2 Travel Search Tool | O2

[Enlli]

As per @MI5