Solved: Amazon Prime bolt on

Babs1205 · ‎31-03-2023

Hi all

has anyone else attempted to use Amazon prime via the link on o2 site after confirming adding Amazon to your o2 bill? I’ve not been able to get set up and just get an error message saying ‘sorry we can’t show you this extra at the moment’

o2 are impossible to get support from so thought I’d ask here

MI5 · ‎31-03-2023

@Babs1205

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

Guide here Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎31-03-2023

@Babs1205

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

Guide here Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Amazon Prime bolt on

amazon account still controlled by o2

Huawei

4g to 5g sim

Amazon Prime Extra

lost sim