Airtime rewards

[C_nrwstead7913]

I recently redeemed 10.00 on my airtime rewards to come off my bill but when i got my bill it hasn't come off there any one know why 

[jonsie · Accepted solution]

Hi 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202 (or specific Payment management number -0800 902 0217 )