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224 Guinea calls

mejulie84
Level 1: Joiner
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I started getting these calls yesterday evening and now have had over 50 different numbers calling me. I am now stressed aboht this, I've only just got this number aswel so don't really want to change it.I have reported this to o2, Help!!
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Bambino
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@mejulie84  We are all customers here. No one here can help. You need to contact customer service again. This is apparently happening to others. You may need to change your number. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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Message 2 of 6
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Cleoriff
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@mejulie84 

It must be upsetting and annoying. However you have two choices really. Keep your phone number as you don't want to change it, and block the unwanted numbers when they call again. Be warned though, they will change a digit and continue getting through.

Or you could take @Bambino's advice and have your number changed. You are allowed one change free of charge.

I know what I would choose to do and I've had my number for 15 years.

Best of luck and welcome to the forum. Welcome

Veritas Numquam Perit

Girl in a jacket
Message 3 of 6
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Cleoriff
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I note there is another thread about this issue. Posted at 2.12 am

https://community.o2.co.uk/t5/Off-Topic/Blocking-unwanted-224-numbers/m-p/1251008#M153267

Seems to be pretty prolific. Need reporting https://www.o2.co.uk/help/safety-and-security/fraud-advice

Veritas Numquam Perit

Girl in a jacket
Message 4 of 6
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JAZZ-trad
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Hi @mejulie84
Hope you can sort this terrible issue quickly.

Message 5 of 6
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jonsie
Level 94: Supreme
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I would block all incoming calls that are not in your contact list for a few days. That way you keep your number and  see if the calls stop. The only downside to this is if you are expecting any important calls over that few days.

Message 6 of 6
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