Solved: 18+ videos

Bigdaddy21 · ‎21-08-2018

Why am I not aloud to watch 18+ videos on my phone

Anonymous · ‎21-08-2018

Hi @Bigdaddy21 you probably have an age verification block on your account. Call customer service to get the block lifted

https://www.o2.co.uk/contactus

View solution in original post

Anonymous · ‎21-08-2018

Hi @Bigdaddy21 you probably have an age verification block on your account. Call customer service to get the block lifted

https://www.o2.co.uk/contactus

MI5 · ‎21-08-2018

By law, age restrictions have to be in place.
You can request the removal by proving your age https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎21-08-2018

Hi @Bigdaddy21

You need to get the age restriction lifted by customer services

https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification

Veritas Numquam Perit

Ash1366 · ‎15-06-2020

Hello can you lifted block on my sim please xxxxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

MI5 · ‎15-06-2020

@Ash1366

You need to call or go in store Guide: O2 Age restriction

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

18+ videos

Boostbox

amazon account still controlled by o2

Huawei

4g to 5g sim

Amazon Prime Extra