18+ videos

[Bigdaddy21]

Why am I not aloud to watch 18+ videos on my phone

[Anonymous · Accepted solution]

Hi @Bigdaddy21 you probably have an age verification block on your account. Call customer service to get the block lifted 

https://www.o2.co.uk/contactus

[MI5]

By law, age restrictions have to be in place.
You can request the removal by proving your age https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification

[Cleoriff]

Hi @Bigdaddy21

You need to get the age restriction lifted by customer services

https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification

[Ash1366]

Hello can you lifted block on my sim please xxxxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[MI5]

@Ash1366 

You need to call or go in store Guide: O2 Age restriction