Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 159647 Views
  • 147 replies
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Resolved! No service after number porting

Yesterday my old SIM stopped working. Today at 9AM the new SIM stopped working (so 11 hours ago). Restarted the phone endless times and reset the network settings a few times to no avail.Meanwhile couldn’t even pay for parking at the local swimming p...

Ajbig by Level 1: Joiner
  • 493 Views
  • 2 replies
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Resolved! Smart Meters have stopped sending data since 02 declared issues with local mast - coincidence ?

both gas and elec meters stopped working end of october. 02 has been sending service messages relating to the local mast advising of faults/repairs/performance issues and advising customers to connect their mobiles to their wifi when at home to help ...

MarkEllam by Level 1: Joiner
  • 912 Views
  • 6 replies
  • 0 kudos

Resolved! Arrears Notice

HiI’ve received a letter from O2 saying my account is in Arrears by £36. Is this a scam letter or really from O2. I cannot find a phone contact number for O2 could anyone on here supply me with a contact number…thank you

Jbythesea by Level 1: Joiner
  • 750 Views
  • 4 replies
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Resolved! Pac code

I’ve moved from giffgaff to O2 and i wanted to keep the same number I got a text saying the port date would be 1/06/22 which is today and to turn off the phone my giffgaff sim went no signal and stopped working around 9amso i took my new o2 sim and p...