Solved: nokia

Anonymous · ‎11-03-2013

my nokia has a G symbol and is charging me 1 pound a day for data. I have gone into INTERNET and switched off location but symbol still there. Rang o2 and they said go to o2 shop but there isn`t one here. Help!

jonsie · ‎11-03-2013

You will need to disable mobile data as you have an active connection which is why you are being charged £1 for the Daily Web. Which Nokia do you have so we can help to advise you how to disable it?

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎11-03-2013

You will need to disable mobile data as you have an active connection which is why you are being charged £1 for the Daily Web. Which Nokia do you have so we can help to advise you how to disable it?

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎12-03-2013

solved prob-bought new phone! thanks for help x

MI5 · ‎12-03-2013

It won't be solved if you've bought another phone capable of accessing data unless you turn off the data connection

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