Solved: nokia

Anonymous · ‎11-03-2013

my nokia has a G symbol and is charging me 1 pound a day for data. I have gone into INTERNET and switched off location but symbol still there. Rang o2 and they said go to o2 shop but there isn`t one here. Help!

jonsie · ‎11-03-2013

You will need to disable mobile data as you have an active connection which is why you are being charged £1 for the Daily Web. Which Nokia do you have so we can help to advise you how to disable it?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎11-03-2013

You will need to disable mobile data as you have an active connection which is why you are being charged £1 for the Daily Web. Which Nokia do you have so we can help to advise you how to disable it?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎12-03-2013

solved prob-bought new phone! thanks for help x

MI5 · ‎12-03-2013

It won't be solved if you've bought another phone capable of accessing data unless you turn off the data connection

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