Solved: Re: mms messages

Anonymous · ‎05-09-2016

i havent been able to send any type of mms messages, i have contacted 02 and have all the settings and still no joy.

i have looked through my phone settings and the only thing out of place is my bolt on tarriff. iam on the £15 big bundle and topup monthly, but my tarriff says payment based which i aasume means contract. could this be the problems cause? and if so how do u change that setting?

MI5 · ‎06-09-2016

This is what I've got set:

APN: - payandgo.o2.co.uk
Username: - payandgo
Password: - <leave blank> or try password
Type of Sign-in info: - PAP
IP Type: - IPv4
Proxy server: - 82.132.254.1
Proxy port: - 8080
MMSC (URL): - http://mmsc.mms.o2.co.uk:8002 (if you have 8002 here don't put it on next line, but try it both ways)
MMSC port: - 8002 or leave blank
Maximum MMS size (KB)< leave blank>

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-09-2016

You need extra credit for MMS messages, they don't come out of bundled texts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎05-09-2016

35p each http://www.o2.co.uk/termsandconditions/mobile/pay-as-you-go-big-bundle-tariff-charges

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-09-2016

I know and mobile data on

MI5 · ‎05-09-2016

Post your apn settings please.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎05-09-2016

if you get data then it may be worth looking at using a different app to send like whatsapp or messenger - this way you use your included allowance before incurring additional cost...

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Anonymous · ‎05-09-2016

I will copy them down for you
I forgot to say I can receive mms or should I say I have got one from 02 in a test of settings

Anonymous · ‎05-09-2016

It just bugs me I cant set it up

gmarkj · ‎05-09-2016

receiving is just using that data, and if you have got one then the settings SHOULD be fine - but post them here to check...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎05-09-2016

apn type needs to be "default,supl,mms" they always get that line wrong......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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