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Simeon101
Level 1: Joiner
  • 1 Posts
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I ordered air pods on Friday and they were meant to come on Saturday, I paid £9.99 extra to get them Saturday and they never arrived, it’s Monday now and they still haven’t arrived, I haven’t received any emails about why they haven’t arrived, I would like to know where my package is? 

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madasaf1sh
Level 52: Innovator
  • 3303 Posts
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Registered:

@Simeon101 

 

You need to call customer services on 0344 809 0202 from a non-o2 phone or 202 from an o2 phone and they should be able to tell you. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



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madasaf1sh
Level 52: Innovator
  • 3303 Posts
  • 24 Topics
  • 718 Solutions
Registered:

@Simeon101 

 

You need to call customer services on 0344 809 0202 from a non-o2 phone or 202 from an o2 phone and they should be able to tell you. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



View solution in original post

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