Santander Online Banking
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on 02-01-2015 21:57
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on 02-01-2015 21:57
Is anyone else experiencing issues accessing Santander Online banking on Windows Phone?
When I try to access this by visiting santander.co.uk, I click Log on and it says "We're having trouble displaying this page". This happens on a Lumia 1520 and 635 on several different WiFi connections as well as on 3G/4G. It works fine when I try on an iPhone or Android.
I've tried clearing the cache on both Windows Phones and have tried four browsers.
Anyone any ideas?!
Thanks
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on 02-01-2015 22:02
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on 02-01-2015 22:02
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on 02-01-2015 22:05
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on 02-01-2015 22:05
@Anonymous wrote:
Does the app say it works on a windows phone operating system ?
The op isn't using an app.
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02-01-2015 22:06 - edited 02-01-2015 22:07
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02-01-2015 22:06 - edited 02-01-2015 22:07
It sounds to me like a compatibility issue with IE.
Are there any other browsers you can download to try or have you tried them all??
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02-01-2015 22:09 - edited 02-01-2015 22:09
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02-01-2015 22:09 - edited 02-01-2015 22:09
Not sure whether this will be a case of the banks site being down post Xmas and New Year?
I say this because I have a 2nd account with HSBC and that was down all of today.
My Spanish bank (not Santander) was unavailable today for online services.:smileysad:
Veritas Numquam Perit
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02-01-2015 22:10 - edited 02-01-2015 22:11
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02-01-2015 22:10 - edited 02-01-2015 22:11
Their website gives this info for help:
Technical problems
Call the Mobile Banking Helpdesk on 0845 600 4388, 7am to 11pm Monday to Saturday and 9am to 9pm Sundays.
Link: http://www.santander.co.uk/uk/help-support/mobile-banking
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on 02-01-2015 22:12
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on 02-01-2015 22:12
Sorry Op.
However I just checked on the Lumia 520 and it navigated to the site ok using the built in browser.
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on 02-01-2015 22:17
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on 02-01-2015 22:17
@Anonymous wrote:Sorry Op.
However I just checked on the Lumia 520 and it navigated to the site ok using the built in browser.
Is that the log in page?
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02-01-2015 22:21 - edited 02-01-2015 22:22
That's the front start page.
This is the next one which is the login
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on 02-01-2015 22:22
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on 02-01-2015 22:22
It tells me my cookies are disabled which is untrue so I suspect site issues......
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