Solved: Re: Pocket Hot spot

Anonymous · ‎21-10-2016

I have had a Huawei Pocket hotspot for about three weeks and it has been working fine.

Turned it on today and it wont connect to anything. Keeps turning itself off.

All devices I have had connected to it now report a DNS error.

Have taken out sim and battery to reset but nothing works.

Any ideas?

MI5 · ‎21-10-2016

Take it back. It's faulty at a guess.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Bambino · ‎21-10-2016

@Anonymous Have you used up your data allowance? Is it fully charged?

I DO NOT WORK FOR O2

Anonymous · ‎21-10-2016

Fully charged and have 20GB data left

MI5 · ‎21-10-2016

Take it back. It's faulty at a guess.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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