Nokia Lumia 930 Screen Issue ..........

[Anonymous]

I have just sent my Nokia Lumia 930 back to o2 after nearly 1 year of use and no problems, but now i have a huge issue and was wondering if any one else has experienced a issue with "Screen Lift" ?

My Screen has completely lifted of the bezal i am presuming this is down to poor sticky stuff used to contact screen to bezal ??

I was concerned as to number one Screen Breaking and or comtaminents entering the phone.

This issue gets worse with constant usage and heat from the phone making the glue less adesive and screen nearly becoming unattached.

So contacted Customer services and they raised a repair and phone is now in post !! It states on print out form that they will replace phone if possable, o2 does not stock this phone so fingers cross it can be repaired.

Has anyone else had this issue with there Lumia 930 ??

Below is image of this issue, which i am sure you will agree is quite worrying .....

[Cleoriff]

Good grief @Anonymous That  looks terrible. A major design fault surely?....(Having said that I haven't heard of anyone else with this problem?)

[Anonymous]

I know it has steadly got worse over the last week !! I had a look on the o2 Boards and nobody else appears to have had this issue.

I googled the issue and Screen Lift dies seem to be a problem with this model ..... I really am hoping they can fix issue or replace phone as totally love this model !!

Finger crossed

[jonsie]

Personally I Would contact Nokia/Microsoft  direct rather than O2.

[Anonymous]

Always contact the manufacturer, no guarantee that o2 repairs will actually fix it, probably just stick blobs of blu tack under 

[Cleoriff]

If it is a known issue I would certainly be getting in touch with Nokia directly  O2 may give all sorts of weird reasons for the fault...and would probably blame you.. http://www.microsoft.com/en-gb/mobile/support/contact/

[Anonymous]

Thats great advise to send back to Microsoft .........

Pity i never thought off this myself !!

The Phone is back at o2 now for Ahem repair, (Hind sight is a wonderful thing)  Going by the comments on here i hold no hopes off getting my Phone back as a workable device Gutted.com

Will let you guys know the out come when i get my phone returned or any Email updates ......... 

[Anonymous]

Thanks @iamthestig Do let us know

[jonsie]

I wish you really well with this @Anonymous

[Cleoriff]

If it is a well known fault the manufacturer is always the place to try first. They can't afford the bad publicity and have experts on hand to fix specific issues....O2 are more 'generalised'. Anyway if it fails with O2 then get it back to Nokia...