Nokia Lumia 1020 Accessories - Different Colours!!!

[Anonymous]

Hi O2 Community

I am the proud owner of the Nokia Lumia 1020. When I open the box with my £150 worth of free accessories, I received:

•  A Black Camera Grip
•  A Yellow Wireless Case, and
•  A White Wireless Charger Pad.

I chose the black Nokia Lumia 1020 and would like black accessories to go with it.

Has anyone else have the same experience? Anyone living in the South-West London area and would like to exchange their black accessories for one of mine? lol.

Omni

[Anonymous]

We'll your welcome to swap your yellow case for my black one Phil if you have no luck in store

[Anonymous]

Thanks Mikey, I'll let you know how I get on!

Thanks

Phil

[Anonymous]

The woman in the shop said she will see what she can do and give me a call back today.

Phil

[Anonymous]

cool, thanks for the update phil 

[Anonymous]

Same thing happened to me. Also, the box is clearly labelled BLACK but a mixture inside. Store being less than helpful. Surely we're not stuck without option to correct colours?

[Anonymous]

Let us know what they say if they do ring you back please. Cheers.

[Anonymous]

Will do.  I've not heard anything yet, and have been too busy to chase it up, but may pop back into store on my way home tonight if I've not heard anything.

Thanks

Phil

[Anonymous]

Nothig back from O2 Complaint Review Service, but it's only been three days, and you can understand why it would take a while to answer such a complex question as "can I have the correct colour charging cover please?!"

[Anonymous]

So no one has had any luck yet in store?

[Anonymous]

Well I went to an O2 store in the same area I got the Lumia 1020 and they referred me back to the original store. I'll go back there when I have the time.