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Netflix does not play videos on Windows 8.1 denim.

Anonymous
Not applicable

on ‎18-01-2015 20:05

on ‎18-01-2015 20:05

I have just bought a new Lumia735 with Denim and found out that Netflix gives and error when reproducing video, I have contacted Netflix and it is a Microsoft issue. Netflix said that Microsoft are working on a solution, which, hopefully will be available soon via software update.

 

I am looking forward to the Microsoft's fix to one of my favourite apps, but if it does not come quickly I will contact Microsoft to ask for a quick solution. Has anybody complained to Microsoft about this? have you got any indication as to how long will the fix take to be available?

 

Best

M

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MI5
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on ‎18-01-2015 20:15

on ‎18-01-2015 20:15

I would imagine there is a huge list of bugs that need sorting out (the same can be said of any manufacturer or software) and it will depend on how MS prioritise them rather than who calls to complain....
Unless, of course you are connected to Royalty or Bill Gates wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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In response to MI5

on ‎19-01-2015 11:48

on ‎19-01-2015 11:48

I am afraid not royalty or connected to Bill Gates,  but I have started tweeting with the hashtag #fixNetflix4Denim, perhaps if there are lots of tweets, they may hurry up... slight_smile

 

“Give me a place to stand and with a lever I will move the whole world.” Archimedes.

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MI5
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on ‎19-01-2015 11:56

on ‎19-01-2015 11:56

Fingers crossed for you slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎21-01-2015 16:08

on ‎21-01-2015 16:08

Lovely to see you back @Anonymous Hope to see you around more often wink
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jonsie
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on ‎21-01-2015 18:54

on ‎21-01-2015 18:54

@Anonymous wrote:
Lovely to see you back @Anonymous Hope to see you around more often wink

He's been away? Who knew...

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THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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Anonymous
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In response to jonsie

on ‎26-01-2015 12:26

on ‎26-01-2015 12:26

@jonsie wrote:
@Anonymous wrote:
Lovely to see you back @Anonymous Hope to see you around more often wink

He's been away? Who knew...

She

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