Need help! SMS not sending

Anonymous · ‎16-10-2015

So, my other half is overseas with the army he bought his own phone so we can text..suddenly today my texts are not sending 😞 I have full signal & credit on my phone so don't understand why this is happening, please help, I can't bare not talking to him 😞

Cleoriff · ‎16-10-2015

It may well be you need a new sim? Is the phone working ok for everything else except sending texts?...Can you send texts to anyone else?

Try taking the sim out and cleaning it gently and reinserting it and try again...

Veritas Numquam Perit

MI5 · ‎16-10-2015

Check your postcode for any network faults http://status.o2.co.uk/
Are calls working OK?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎16-10-2015

Also check you have the correct message centre number for your phone

Open messages, settings and type in the message centre number :

Pay Monthly +447802000332
Pay & Go +447802092035

Veritas Numquam Perit

jonsie · ‎17-10-2015

Is it just texts to him or everyone?

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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