This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Need help! SMS not sending

Anonymous
Not applicable

‎16-10-2015 22:48

‎16-10-2015 22:48

So, my other half is overseas with the army he bought his own phone so we can text..suddenly today my texts are not sending 😞 I have full signal & credit on my phone so don't understand why this is happening, please help, I can't bare not talking to him 😞
Message 1 of 5
5,090 Views
0 Kudos
4 REPLIES 4

Cleoriff
Level 94: Supreme
  • 127071 Posts
  • 834 Topics
  • 7582 Solutions
Registered:

‎16-10-2015 22:53

‎16-10-2015 22:53

It may well be you need a new sim? Is the phone working ok for everything else except sending texts?...Can you send texts to anyone else?

Try taking the sim out and cleaning it gently and reinserting it and try again...

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
5,085 Views
0 Kudos

MI5
Level 94: Supreme
In response to Cleoriff
  • 151062 Posts
  • 647 Topics
  • 28798 Solutions
Registered:

‎16-10-2015 22:55

‎16-10-2015 22:55

Check your postcode for any network faults http://status.o2.co.uk/
Are calls working OK?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
5,083 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to MI5
  • 127071 Posts
  • 834 Topics
  • 7582 Solutions
Registered:

‎16-10-2015 22:59

‎16-10-2015 22:59

Also check you have the correct message centre number for your phone

Open messages, settings and type in the message centre number :

Pay Monthly   +447802000332
Pay & Go       +447802092035

Veritas Numquam Perit

Girl in a jacket
Message 4 of 5
5,080 Views
0 Kudos

jonsie
Level 94: Supreme
In response to Cleoriff
  • 95256 Posts
  • 611 Topics
  • 7128 Solutions
Registered:

‎17-10-2015 06:46

‎17-10-2015 06:46

Is it just texts to him or everyone? 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 5 of 5
5,009 Views
0 Kudos
Top