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MIFI speed

JanHH
Level 1: Joiner
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Hi, I have a Huawei MIFI device from O2 and the download speed is very low, between 2 and 5 mbps. I have checked the O2 service status but that says for over a week now that there is a problem with the phone mast: 

'Looks like a nearby phone mast isn’t working as it should, sorry.

Our engineers are likely to be on the case already, and your service might come and go until we fix it.'

 

Do you ahve any more detail on when this problem will get fixed?  My psotcode is W1D6AH.

 

Thanks 

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MI5
Level 94: Supreme
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O2 never give timescales for repairs @JanHH 

Sorry. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151671 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

O2 never give timescales for repairs @JanHH 

Sorry. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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