In-App purchases Windows Phone?

[Anonymous]

Has anyone had issues with this? My daughter has been able to spend £26 on bloody gold bars and rubbish from games even though I have a pin set up to prevent this. The pin simply blocks purchasing paid apps but in app purchases are going through fine.

I contacted Microsoft about this who said yep the feature isn't working but they can't refund me as its billed automactically to my operator O2. They suggested contacting O2 which I did, who told me to turn the internet of and ask them to stop doing it I mean really! But thats O2 for you anyway, Useless.

[perksie]

Well you got the answer, use the wallet protection to stop this happening again.

Sometime you have to accept responsibility yourself, an order was placed and the item delivered then it gets charged for, that's how it works.

[MI5]

I think that is pretty much as expected.
I know and understand it's a tough lesson but the charges were valid as far as both companies are concerned. As I said previously you can ask O2 to disable charge to mobile and MS have provided you with an option to block it on phone.
Good luck for the future and hope it doesn't happen again 😞

[jonsie]

Get it switched off by all means, customer service will do that for you, but hopefully you have read the riot act to the nipper. Better yet delete any games on the phone.