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Fraud

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jacekB
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on ‎12-06-2024 10:47 - last edited on ‎12-06-2024 13:30 by Community Manager

on ‎12-06-2024 10:47 - last edited on ‎12-06-2024 13:30 by Community Manager

Every day I hear from you that I have used up two pounds worth of data on my phone.
What is this. I didn't do anything on my phone today. Some kind of machine - when, why and what it concerns.
You are cheating and robbing me!
I want YOUR specific answer to the following address:
(REMOVED)

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MI5
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on ‎12-06-2024 11:25

on ‎12-06-2024 11:25

@jacekB 

The £2 is a daily charge for data use.

Turn off mobile data on your phone if you don't want to use data or just use wifi.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jacekB
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on ‎12-06-2024 10:55

on ‎12-06-2024 10:55

I do not know English well.
I don't want to argue pointlessly either, I'm just waiting for an answer.
The question is simple: Why are you taking £2 from my account every day?
Goodbye
jacekB

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MI5
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In response to jacekB
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on ‎12-06-2024 11:25

on ‎12-06-2024 11:25

@jacekB 

The £2 is a daily charge for data use.

Turn off mobile data on your phone if you don't want to use data or just use wifi.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jacekB
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on ‎12-06-2024 11:58

on ‎12-06-2024 11:58

Thank you

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MI5
Level 94: Supreme
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on ‎12-06-2024 12:58

on ‎12-06-2024 12:58

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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