Device plan

[Muhammad5]

Dear Team, 

Hope you're doing well, the purpose of message is I cancelled my device plan with in 14 days of receiving the phone then return the phone and they approved my return but now Still device outstanding balance is showing in my account and u send me the emails for outstanding balance please resolve this problem as soon as possible.

Best Regards 

Muhammad Wasi 

[Enlli]

I'm afraid that can't be done from here as this Community is compromised solely of customers

You will need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , X Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)