
on 31-07-2017 23:01
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on 31-07-2017 23:01
Solved! Go to Solution.
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31-07-2017 23:17 - edited 31-07-2017 23:19
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31-07-2017 23:17 - edited 31-07-2017 23:19
Hi @Anonymous Not sure what Refresh tariff you signed up for?
There's a guide here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
Look here at first bill explanation https://www.o2.co.uk/help/account-and-billing/first-bill
Veritas Numquam Perit
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31-07-2017 23:17 - edited 31-07-2017 23:19
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31-07-2017 23:17 - edited 31-07-2017 23:19
Hi @Anonymous Not sure what Refresh tariff you signed up for?
There's a guide here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
Look here at first bill explanation https://www.o2.co.uk/help/account-and-billing/first-bill
Veritas Numquam Perit

on 31-07-2017 23:35
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on 31-07-2017 23:35
If you are on a Refresh plan then I assume it's £26 for the device & £20 airtime? It maybe more because at the start of the contract you will pay a month in advance & maybe an extra pro rata
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on 31-07-2017 23:38
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on 31-07-2017 23:38
Your MyO2 will clearly show your payments
http://www.o2.co.uk/myo2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-08-2017 13:02
Hello @Anonymous, welcome to the O2 community!
I hope their advice helped you! They know a lot Thanks guys for the help!

