Your advice / opinion will be welcome ... ... ...

[Anonymous]

Hello ... I have missed the date to imput my dual fuel meter readings online to Scottish Power ... so ... have an estimated reading ... I pay by direct debit ... important thing is I could have prospectively had a few hundred GBP payment into my bank account ... ... ... this is a thing done early August on a 1st come 1st served basis for customers like me who have special circumstances eg PIPs (Personal Independent Payments) ... ... ... was DLA (Disability Living Allowance) 

I get the Heebie Geebies at the thought of going down into the cellar ... also ... particularly the electric meter is somewhat difficult to read as it is in a drop down cupboard 

I also am very anxious about telephoning any Customer Services ... I just perform poorly at this type of thing

Do you have any helpful hints for me ... ... ... I'm thinking it would be worth a try calling Scottish Power ... & ... try to explain my situation

Any help will be gratefully received ... thank you 

[jonsie]

I'm with Pure Planet as was Purple Planet. I don't find them expensive but the lack of customer service means I may well have a look at Atlantic.

https://purepla.net/

[Anonymous]

Some Good News

The meter reader man came today at 9am ... ... ... I didn't know he was coming ... but ... no matter.

He took little amount of time to read both meters ... & ... said I should have been notified him coming to visit

Things are in motion ... let's hope for a successfull whole outcome 

[Cleoriff]

Good News @Anonymous 

[Anonymous]

Thank you @Cleoriff  

[jonsie]

Brilliant

[Anonymous]

Thank you @jonsie 

Let us know how you get along with your endeavours 

[ComaChameleon]

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@jonsie wrote:

Glad you got it sorted @Anonymous 

I haven't been able to read my meter in the 18 months I've lived here. I've had an estimated bill every month.

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@jonsie are you really back for 18 months in the uk already??

[jonsie]

I've been back 2 years and 3 months as I was in hospital for 9 of those months @ComaChameleon