What does this mean - NCBUYOUT5223?

[Ad487611]

I keep getting texts and emails from O2 saying:

Just letting you know your NCBUYOUT5223 will expire on 12/09/2024.

Does anyone know what this means?! 

Thanks in advance! 

[Cleoriff]

@Ad487611 

We know these are system generated messages when a customer is moved from the old billing system onto the new. Customers are receiving these in error.

Lots of people been getting them, but in truth it's nothing to worry about.

[Ad487611]

Okay great, thank you! 

[Cleoriff]

You're welcome @Ad487611 👍