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What does this mean - NCBUYOUT5223?

Ad487611
Level 1: Joiner
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on ‎09-09-2024 10:12

on ‎09-09-2024 10:12

I keep getting texts and emails from O2 saying:

 

Just letting you know your NCBUYOUT5223 will expire on 12/09/2024.

 

Does anyone know what this means?! 

Thanks in advance! 

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Cleoriff
Level 94: Supreme
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on ‎09-09-2024 10:24

on ‎09-09-2024 10:24

@Ad487611 

We know these are system generated messages when a customer is moved from the old billing system onto the new. Customers are receiving these in error.

Lots of people been getting them, but in truth it's nothing to worry about.

Veritas Numquam Perit

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Ad487611
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on ‎10-09-2024 08:34

on ‎10-09-2024 08:34

Okay great, thank you! 

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Cleoriff
Level 94: Supreme
In response to Ad487611
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on ‎10-09-2024 08:38

on ‎10-09-2024 08:38

You're welcome @Ad487611 👍

Veritas Numquam Perit

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