on 18-07-2012 15:39
I for one am getting tired of reading all the bull**bleep** excuses and reasons why customers should be allowed to get out of contracts for free and have hundreds of pounds worth of compo paid out because of a 12 hour network issue so, I thought I say "Thanks" to O2 for a great service. My speedtest result is showing I'm getting an download speed of over 5.5 mbs and upload over 1.5mbs. Pretty bloody fantastic, I think and my £10 voucher is already earmarked for a new case for my S3
19-07-2012 00:09 - edited 19-07-2012 00:09
19-07-2012 00:09 - edited 19-07-2012 00:09
I used to work in the O2 Bury call centre so know the problems and the abuse you receive when things go wrong. Well done to all the customer advisers on the front line, must have been hell!
on 19-07-2012 00:13
on 19-07-2012 00:13
@Anonymous wrote:Thanks again guys and girls
![]()
Nice post Miss_Cahill, welcome to the forum, it's great to see the support we get here from the O2 staff, who are often more knowledgeable on loads of stuff than we are.
on 19-07-2012 20:27