on 21-02-2013 12:05
Being entertained by this thread this morning. And you wonder why I'm an advocate of not letting newcomers post until they've been reviewed by a moderator.
Loving the link being made between a mobile phone network and getting a ticket
Sheepdog in "is it iphone Galaxy S4 season yet?" mode
on 21-02-2013 13:17
haha! luckily for you guys, you are my CS... if i need help, i get a better, tailor suited answer for me. i DO empathise with them, i know it suks to not be able to get them due to complications.. but as my fb is filled with both sides ( people getting them/ people losing out) i'd say its the luck of the draw, it wont be her last show now she is not getting back with DC for a while......
on 21-02-2013 13:18
on 21-02-2013 13:18
on 21-02-2013 13:22
on 21-02-2013 13:22
@Anonymous wrote:
@Liquid wrote:
Hey if they're the ones who keep me stuck in a queue for CS when I need it then I'm happy for them to leaveJust out of curiosity - when you guys call O2 do you go through to any old advisor or do you try get through to any specific departments?
The reason I ask is because I used to be part of the iPhone team when all iPhone tech was done in Glasgow and the amount of customers I spoke to who never had iPhones but manipulated the IVR cause they knew the department was helpful.
I've also helped a good few customers on different networks who called that line because "although I'm not with O2 - I know the customer service is good, so can you help me with my iPhone problem?"
I always try and go through to the correct departments(I always presumed they were all the same just trying to make it sound more specific) before I gained confidence fixing my own stuff, the iPhone specific department was amazing. They really knew their stuff. Even for only account issues I found them to be much faster in comparison.
21-02-2013 14:29 - edited 21-02-2013 14:31
21-02-2013 14:29 - edited 21-02-2013 14:31
@sheepdog - "the full forum experience of newbie backlash!"
Did I miss something?
What is a Beyonce?
Going back to bed............ZZZZzzzzzzzzzzz:smileysad:
on 21-02-2013 14:31
on 21-02-2013 14:31
I Think Wantys new place needs stocking so leonard can have a drink
on 21-02-2013 14:33
on 21-02-2013 14:33
He's probably lying down in a darkened room as we speak!
on 21-02-2013 15:05
on 21-02-2013 16:18
Where all the kudos come from & all it is about is tickets for a concert, possible suggestion, for every 5 kudos a free concert ticket (not):smileyvery-happy:
on 21-02-2013 20:56
on 21-02-2013 21:01
on 21-02-2013 21:01