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Scam

Njs16
Level 1: Joiner
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Hi I was recently contacted my o2 about being a loyal customer and I was to get 30% off my bill and a free gift of AirPods. Was this a scam?

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madasaf1sh
Level 78: King of Kings
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@Njs16 

 

Yes, it was a scam. 

 

Have a look at these guides Phishing, Smishing & Scams. Latest info & advice. Guide: A Guide to Deal with Spam/Scam Calls and Text 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@Njs16 

It's a well known scam.
Forward the scam number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/7726-reporting-scam...

If you gave them any codes or personal details, Change your O2 password too and any others that use the same details.
Notify your bank if you haven't done so already.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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