on 27-11-2023 19:38
Hi I was recently contacted my o2 about being a loyal customer and I was to get 30% off my bill and a free gift of AirPods. Was this a scam?
on 27-11-2023 19:40
on 27-11-2023 19:40
Yes, it was a scam.
Have a look at these guides Phishing, Smishing & Scams. Latest info & advice. Guide: A Guide to Deal with Spam/Scam Calls and Text
on 27-11-2023 19:43
It's a well known scam.
Forward the scam number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/7726-reporting-scam...
If you gave them any codes or personal details, Change your O2 password too and any others that use the same details.
Notify your bank if you haven't done so already.