Refunds

[HelpMe6]

Hi. I don’t seem to have received my refund

[TallTrees]

Hi there @HelpMe6 

Welcome to the O2 community 

We don't have access to accounts so you need to contact o2 customer services Here 

Guide: How to find help & contact O2 

Includes social media contacts if this suits you

[Bambino]

@HelpMe6 

Speak to the Payment Management Team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support