Not from here @miss_dean04 as this is a customer community, and we cannot access anyone's account.
Get in touch with the sales team - their number is in the guide below, as is links to o2 social media:
Guide: How to find help & contact O2
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
